All payments are processed securely through Square. We accept all major credit cards and bank transfers.

A 10% deposit is required to confirm your booking. You'll receive a Square invoice by email within 24 hours of your booking being approved.

The remaining balance is due 7 days before your booking start date. You'll receive a second invoice automatically.

How payments work, invoices, and the refund process.

Payments & Invoicing

How Payments Work

Hawker Spaces connects pop-up retailers with premium retail spaces across Melbourne. Browse available spaces, select your dates, and complete your booking entirely online.

Browse spaces and select dates that work for you.

Submit your booking request — our team reviews it within 24 hours.

Receive your invoice and pay securely via credit card or bank transfer.

Get ready to trade — you'll receive setup instructions before your start date.

How the platform works and how to make your first booking.

Getting Started

How Hawker Spaces Works

We understand that plans change. Here's how our cancellation policy works.

Full refund of any deposit paid, minus a small processing fee.

50% of the total booking value is non-refundable.

The full booking value is non-refundable. We may be able to reschedule — contact our team as soon as possible.

Cancellation, access, insurance, and conduct policies.

Space Policies

Cancellation Policy

Everything you need to know about getting set up at your space.

You'll receive access instructions by email 48 hours before your start date. If you haven't received them by then, contact our support team immediately.

Confirm access code and entry point with the Hawker Spaces team

Return any keys or access information before bump-out is complete

What to bring, logistics, timelines, and checklists.

Setup & Bump-out

Setup & Bump-in Guide

You'll need a Hawker Spaces account to make a booking. Registration takes less than two minutes.

Visit the registration page and enter your name, email, and phone number.

Add your business or ABN details — this helps us tailor your experience.

Check your email for a confirmation link and you're ready to book.

How Payments Work

Deposit

Remainder payment